General Care & Maintenance

Vacuum and sweep your floor as often as required to eliminate dust and debris from your floor. This may have to be done on a daily basis; depending on the amount of traffic in your home. Never clean your hardwood floor with water or use a cleaner that is mixed with water. Do not use vinegar, bleach, household cleaners or any oil based detergent on your hardwood flooring. These can also leave a greasy and/or cloudy film or damage the finish.

Keep floor mats at all entrance ways to keep dirt and moisture from being tracked on your floor. Place walk off mats at all exterior entrances. This will capture much of the harmful dirt before it ever reaches the hardwood floor. Shake out, wash and vacuum mats and rugs frequently.

To avoid water marks, never let spills of any type remain on the surface of the floor. Wipe up spills immediately. Rotate area rugs occasionally to minimize discoloration from sunlight. Use adequate floor protection (felt pads) under all furniture and chair legs, in order to ease their movements and to prevent scratches and dents. Replace as required or regularly.

When moving heavy furniture or appliances, put a large heavy blanket underneath them to avoid scratches and dents.

Do not wear high heels on your hardwood floor. Spiked shoes exert approximately 1000 pounds per square inch.

Try to maintain an average humidity level of 45% in order to minimize the expansion and contraction in your floor.

Heavy Gauge or Deep Scratch Repair

Vacuum and clean the floor and let the floor dry. If you have removed the finish and stain and are seeing the unfinished wood, use color matched pen & fill stick to color the unfinished wood fibers (if the floor is natural no stain is required.) Stay within the line and try not to color on the unaffected area.